Data Scientist

Operations Specialist- PMO

Job description

 

Position Title: Area Operations Support Manager

Location: Company-wide; 25% travel required

Reports to: SVP

 

Position Summary:

The Area Operations Support Manager will lead the efforts in establishing operational excellence for several facilities in the Massachusetts area.    Responsible for blending strategic thinking with hands-on experiences, advising on developing and defining operational strategies to help create efficiencies.  This is a newly developed position and will report to the SVP of Operations and will be a critical role in the development and implementation of a process improvement culture.

Currently, we are looking for a Massachusetts resident only.

Primary Duties & Responsibilities

• Responsible for evaluating current processes in the field, create policies, procedures, and initiatives to improve operations.
• Proactively identifying opportunities for improvement within Operations and based on operations team feedback and evolving needs
• Lead the implementation of SOP’s (Standard Operating Procedures) for field operations
• Work cross functionally to identify areas of operational improvements to drive efficiencies and operational excellence.
• Serves as a resource to operations for operational problem identification, resolution, and continuous improvement implementation.
• Identify and implement relevant KPIs in operations to monitor efficiency and improvements gained through process improvements.
• Assist in training operational management on new tools, processed and policies to drive adoption of process improvements.
• 25% travel required within MA

Essential Skills Requirements:

• 6 + years of experience in a process improvement or operations support role.
• Bachelor’s Degree required
• Familiarity with process improvement methodologies (Kaizen, 6S, etc.)
• Proven results delivering operational efficiency
• An adaptive, responsive work ethic with the ability to work in a fluid, flexible, and sometimes ambiguous startup environment
• Ability to empower team members, motivate change, and facilitate problem solving discussions
• Strong organizational, analytical, and leadership skills required
• Must be innovative in making changes to the operation as needed to improve the work environment.
• Excellent proficiency in MS Office, MS Team, and related applications.
• Excellent communication, including verbal, written, and presentation skills
• Ability to collaborate across diverse and multidisciplinary teams
• Ability to manage multiple priorities and projects with firm deadlines
• Strong data analytics skills.
• Ability to work independently, manage multiple priorities and projects, and meet deadlines

Softskills Competencies:

• Strong verbal, written and presentations skills.
• Decision Making
• Critical Thinking
• Problem Solving
• Time -Management and Organizational skills
• Adaptability

Work Environment: 

This is primarily a field position.  Beacon is a professional environment involving constant interaction with drivers, monitors, transportation coordinators, management, and other employees. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

This position requires the ability to sit, stand, walk, climb, or balance and stoop, kneel, reach, or crouch.  This role requires sitting in front of a computer, as well as standing/walking while training indoors and outdoors.  You must be able to travel to other bases/locations as required.

The Company believes that each of our employees makes a significant contribution to the success of the organization and our clients. This position description is designed to outline primary duties, qualifications, and job scope, but an employee’s contribution should not be limited by the assigned responsibilities. It is the Company’s expectation that each employee will help whenever necessary to ensure the success of the organization’s endeavors.

Position Title: Operations Support Lead

Location: Company-wide; 15% travel required

Reports to: SVP

Position Summary:

The Operations Support Lead is responsible for performing a variety of duties to assist in the effectiveness of the operations team.  The role will ensure the execution of policies, procedures, key administrative task including creation of reports and presentation.

This position requires strong attention to detail with the ability to multi-task. A self-starter, highly motivated, passionate, reliable, and technically savvy.

Currently, we are looking for a Massachusetts resident only.

Primary Duties & Responsibilities

• Assist with the project management and tracking of key operations initiatives and projects.
• Supports special projects focused on driving operational excellence.
• Maintain a strong knowledge of the business and help in the change adoption of projects and initiatives.
• Creates and maintains key operational reports and assist in the creation of presentations and other documents to improve communication.
• Enhance workflow and cross-departmental engagements
• Provides administrative support to the SVP of Operations as needed.
• 15% travel within MA

Essential Skills Requirements:

• 2 years of experience in related support position.
• Bachelor’s Degree required
• Excellent proficiency in MS Office, MS Team and related applications.
• Excellent communication, including verbal, written, and presentation skills
• Ability to collaborate across diverse and multidisciplinary teams
• Ability to manage multiple priorities and projects with firm deadlines
• Strong data analytics skills.
• Ability to work independently, manage multiple priorities and projects, and meet deadlines

Softskills Competencies:

• Strong verbal, written and presentations skills.
• Decision Making
• Problem Solving
• Time -Management and Organizational skills
• Adaptability

Work Environment: 

This is primarily a field position.  Beacon is a professional environment involving constant interaction with drivers, monitors, transportation coordinators, management, and other employees. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

This position requires the ability to sit, stand, walk, climb, or balance and stoop, kneel, reach, or crouch.  This role requires sitting in front of a computer, as well as standing/walking while training indoors and outdoors.  You must be able to travel to other bases/locations as required.

The Company believes that each of our employees makes a significant contribution to the success of the organization and our clients. This position description is designed to outline primary duties, qualifications, and job scope, but an employee’s contribution should not be limited by the assigned responsibilities. It is the Company’s expectation that each employee will help whenever necessary to ensure the success of the organization’s endeavors.

(You will be directed to fill out the application on our Van Pool site)

In 2018, Beacon Mobility was acquired by Audax Group, a leading alternative investment manager founded in 1999 with offices in Boston, New York, and San Francisco. The original acquired companies that make up Beacon Mobility operate in Massachusetts and the company is looking for continued high growth. This growth will increase our operational footprint into the other areas of the Northeast and Midwest regions of the United States. We are currently building a strategic, people focused, team that will be best in class.

View more at https://gobeacon.com.

The role

The Chief Safety Officer will be responsible for strategy, direction, and delivery of all safety matters affecting our employees. Due to the sensitivity and importance of safety, this position has reporting responsibility to the Chief Executive Officer.   This position also includes compliance with state and federal rules and regulations (OSHA, DOT, etc.) as they pertain to our employees.

Besides the duties to develop and implement a comprehensive safety and training program, the position requires a dynamic leader with a personality and work demeanor that can create and foster a “safety first and always!” culture within the company. The position requires a personality that can work independently and has a vision to promote and communicate the safety mission.

The ideal candidate will possess a bachelor’s degree with at least 5 years of experience overseeing a Safety and Risk Management Program and ideally experience of working in a Operations Leadership role.

Key responsibilities

• Create  top-down “safety first and always” culture that permeates throughout the company.
• Review internal safety policies and practices to ensure they are current and appropriate.  Research new regulations and developments and recommend changes in and training for the company’s program.
• Ensure compliance of our safety policies and procedures across all locations.
• Control hazardous working conditions and unsafe employee practices through site visits, worksite inspections, safety hazard and risk assessments, safety plans, and education of all personnel.
• Oversee compliance with applicable OSHA, DOT, regulations including workers compensation and COVID.
• Review documentation to ensure required onsite records and reports are complete, accurate, and submitted.
• Drive a safety culture by effectively communicating an enhanced vision, accountability and metrics across the organization to ensure meaningful improvement on safety performance, claims and insurance expense.
• Change agent that can identify, analyze and create opportunity for continuous improvement across the organization
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Provide overall leadership, professional knowledge, and expertise, and guidance in safety.
• Develop and secure safety orientation and training programs for employees.

Education, Experience and Skills:

• Bachelor’s degree (or equivalent experience) required. Advanced degree or MBA preferred.
• At least 10+ years of progressive leadership experience and managing people and teams of various sizes in dispersed locations.
• Experience of working in a operations leadership role desired.
• Knowledge and experience of transportation operations desired.
• Knowledge and experience of M&A integration processes helpful.
• Exceptional communication skills both verbal and written. Should be able to adapt communication style to suit different audiences.
• High levels of emotional intelligence and the ability to connect with multiple diverse groups of employees.
• Prioritization and delegation skills.
• General business and financial acumen.
• Demonstrated capability in adapting solutions and right sizing them to the needs of a fluid and fast-paced, entrepreneurial organization.
• Results-driven, agile, change agent with the commitment and confidence to assume a leadership role in an evolving complex environment.
• Drive initiatives with limited resources and roll-up your sleeves attitude to achieve desired results.
• Unquestionable personal integrity, fairness and credibility necessary to gain the trust and commitment of individuals at all levels of the organization.
• Demonstrated success at cultivating strong relationships with internal and external stakeholders and creating partnerships at all levels within the organization to achieve results.
• Empathetic and engaging individual, who listens well, is responsive, solutions-focused and results-oriented.
• Driven to execution on promises.
• Passionate about the strategy, vision and mission of Beacon Mobility and a desire to make a difference.

(You will be directed to fill out the application on our Van Pool site)

Beacon Mobility is a trusted partner that provides comprehensive mobility and transportation solutions for people of all ages and abilities. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. Backed by 30 years of experience, Beacon Mobility is a growing family of companies that share a mission of putting people first. Communities, school districts, special education programs, and regional transit authorities count on our companies to get people where they need to go safely and on time.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Beacon Mobility is an Equal Opportunity Employer.

Program Manager – Program/Project Management Office

The Program Manager will be responsible for providing leadership, coordination, and management of strategic and tactical initiatives. Responsible for the overall direction, coordination, implementation, execution, control, and completion of projects ensuring consistency with company strategy, commitments, and goals.  Program Manager will be responsible for the management of multiple projects across all functions of the organization and will work to drive standards, best practices, and governance over delivery of strategic initiatives. Role will report to the SVP of PMO Operations.

This position is remote but must be commutable to one of our offices throughout Massachusetts.  Will also consider candidates in the Long Island, NY are and Chicago, IL.

Beacon Mobility is a growing family of companies that share a mission of putting people first. Communities, school districts, special education programs, and regional transit authorities count on our companies to get people where they need to go safely and on time. Beacon Mobility operates in Massachusetts and the company is looking for continued high growth via an aggressive acquisition strategy.

Responsibilities

• Build and maintain programs that drive strategic priorities from ideation to implementation, primarily through strong program management principles and hands-on leadership.
• Define and manage scope, and deliverables of projects with focus on business processes.
• Develop detailed analysis, plans, milestones, deliverables, and overall status updates related to program management.
• Understand the business and work directly with field staff to implement solutions.
• Define and manage the resources (time, money, equipment, etc.) required to complete the project.
• Develop organizational change management approach and deliverables to support the successful implementation and compliance of processes and technology.
• Directs the coordination and management of resources and resource allocations for multiple ongoing complex projects.
• Leads the communication with Leadership team on the status of each strategic initiative.
• Identifies and directs the implementation of process improvements that improve KPIs and/or quality across the department/organization.
• Establishes governance of strategic initiatives to ensure consistency and adherence to standards.
• Lead other project management professionals (either direct or indirect reports) through assignment and review of project goals.
• Directs and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards.
• Develops and communicates reporting metrics and project and/or program dashboards that provide management and business stakeholders with quantifiable gauges of the delivery of business results.
• Assess and report risks and recommend mitigation plans.

Education, Experience and Skills:

• 4 Year Bachelor’s Degree required.  Graduate degree a plus.
• PMP certification a plus
• 7+ Years of experience in project management that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience
• Experience with managing vendor deliverables and expectations
• Must have solid MS Office Skills, primarily Excel, Word, and PowerPoint. MS Project experience required
• Experience with business process mapping
• Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
• Demonstrated ability to identify and recommend processes improvements
• Ability to travel > 30%.

Competencies and Behaviors:

• Strong organizational skills and deep understanding of Project Management concepts for planning, monitoring, and reporting
• Strong people skills, motivational skills, team building and decision making
• Strong administrative skills, ability to prioritize, delegate, and meet deadlines
• Ability to effectively manage time, resolve crises and make decisions.
• Self-starter and able to work in a non-structured organization
• Demonstrated strong relationship management skills with internal clients (e.g., senior management, peers, and colleagues); proven ability to develop creative and collaborative approaches
• Confident, comfortable communicator with strong written and verbal communication skills
• Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed, and logical discussions/presentations
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Define problems, collect data, establish facts, and draw valid conclusions. Evaluate trends in data or information
• Experience working with remote teams
• Experience with multiple delivery methodologies (e.g., Lean, Agile/Scrum)

(You will be directed to fill out the application on our Van Pool site)

Beacon Mobility is a trusted partner that provides comprehensive mobility solutions for people of all ages and abilities. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. We provide those we serve with the opportunities, resources, and support to confidently move ahead. Backed by 30 years of experience, Beacon Mobility is a growing family of companies that share a mission of putting people first. Communities, school districts, special education programs, and regional transit authorities count on our companies to get people where they need to go safely and on time. In 2018, Beacon Mobility was acquired by Audax Group, a leading alternative investment manager founded in 1999 with offices in Boston, New York, and San Francisco. The original acquired companies that make up Beacon Mobility operate in Massachusetts and the company is looking for continued high growth via an aggressive acquisition strategy. This growth will increase our operational footprint into the other areas of the Northeast and Midwest regions of the United States. We are currently building a strategic, people focused, leadership team that has experience supporting rapid growth and changes.